Q: What does the website migration service involve? Will my site be safe?
A: If your present web hosting provider can no longer answer the needs of your site, or if you undergo constant network downtime, or if you are forced to wait for hours for the customer service team to respond to you, it might be a good idea to swap your provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your new provider. At eMajal, we realize that this can often be difficult and time–consuming. That is the reason why we will perform all that for you for free!Our skilled technical staff will move your website content from your current provider to us. Our technicians have got a lot of experience with web site migration and can take care of anything – from a conventional WordPress blog or Joomla™–driven site, to a highly elaborate, custom–built web app.
Q: Website migration sounds like a lot of work. How long can it take?
A: While we can’t give you a precise time window, since there are many factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to move your site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: Do you need anything from me before you start moving my web site?
A: Yeah. We will require the name of the site that you want us to move. We’ll also need a way to access your current hosting account so that we can get the content pertaining to your web site.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my website be offline during the transfer?
A: Your website will continue to work just like it did before with your former web hosting provider. After we have completed the transfer, your website will be configured to work on our system and we will alert you to preview it. If it is functioning properly, all you will have to do is edit the name server resource records pertaining to your domain name. Your web site will be transferred to us with no downtime whatsoever.
Q: Will my present hosting provider need to provide any information/assistance?
A: Nah. Aside from your login info for the Control Panel, we won’t require anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you migrate content from?
A: We support all Linux–powered web hosting platforms. Essentially, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.