Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you can find an in–depth Help Center section offering loads of how–to articles and regularly asked questions. They are contributed by our support team of practiced techs. Simply type in your question and our intelligent platform will provide you with the best possible answer.

  • Top quality support service

  • Instructional Videos

  • We have prepared a selection of how–to video tutorials that detailedly show how to take care of a common issue related to your shared website hosting account. You can find the educational videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a sixty–minute ticket response guarantee. Our team of experienced customer service technicians will be available to you to reply to all the queries that you might possibly have. During off–peak periods, a response will be supplied within just twenty minutes.