A 99.9% Server Uptime
We’ve set up our shared website hosting system using dependable hardware components and significantly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our web hosting servers to guarantee maximum protection and stability. We have installed several anti–DDoS appliances in addition to very powerful firewall programs to make sure our internal network is impregnable and safe.
All our shared website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to supply a first–rate hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve set up our own custom network in an attempt to ensure an extremely fast connection speed with the outside world.
And because of this, irrespective of which datacenters you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our web hosting services, or if you consider them inadequate, or if you decide that you need to use a VPS servers instead of a cloud hosting package – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will keep full control over your domains even when you terminate your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive a reply, you are aware of how maddening this can be, particularly if your site is on the line. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be at your disposal and they will answer you within an hour. And the best thing is that their average support ticket response time is well under twenty minutes!